Privacy Policy

Last updated:

Introduction

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://dreamdeals.sg website (the "Website") operated by Dream Deals Pte. Ltd., a Private Limited Company formed in The Republic of Singapore ("us, we, our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website. By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

What Information We Collect and Store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying Information
  • Name - Information submitted by the consumer
  • Postal/Shipping Address - Information submitted by the consumer
  • Billing Address - Information submitted by the consumer
  • Phone Number - Information submitted by the consumer
  • IP Address - Information submitted by the consumer
  • Email Address - Information submitted by the consumer
  • Device Identifier - Information submitted by the consumer
Financial Information
  • Credit Card or Debit Card Number
  • Card Expiration Date
  • Card CVV (Security Code)
  • Bank Account Number
Internet and Electronic Activity
  • Information regarding your interaction with our website or application
  • Information regarding your interactions with advertisements

How We Collect Information

We collect information through the following methods:

  • Information submitted by the consumer
  • Tracking pixels
  • The observation and recording of activities by the business, such as through the use of cookies

Legal Basis for Processing

We process your information based on the following legal grounds:

  • The user has provided consent to the processing of their information
  • Processing is necessary to perform a contract with the user
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract
  • Processing is necessary for compliance with a legal obligation

How We Use This Information

We use your personal information for the following purposes:

  • Analytics
  • Auditing transactions that the consumer has entered into
  • Enforcing our Terms of Service
  • Marketing and advertising
  • Participation in surveys and contests
  • Performing services
  • Processing or fulfilling orders or transactions
  • Processing payments
  • Providing customer service
  • Recording voice calls
  • Resolving disputes
  • Undertaking internal research for technological development and demonstration
  • Verifying customer information

What Happens If We Don't Have the Information

If we don't have your information, our ability to provide the following services will be limited or not possible:

  • Analytics
  • Transaction auditing
  • Terms of Service enforcement
  • Marketing and advertising
  • Survey and contest participation
  • Service performance
  • Order processing and fulfillment
  • Payment processing
  • Customer service
  • Voice call recording
  • Dispute resolution
  • Internal research and development
  • Customer information verification

Information Sharing

We do not share nor disclose your personal information to any third parties.

How We Protect Your Personal Information

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only
  • Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks
  • Destroying and/or deleting personal information once we no longer need it
  • Requiring our employees to sign confidentiality agreements
  • Performing regular due diligence of vendors who have access to personal information

Sale of Your Information

We do not sell your personal information. Please see the "Your Rights" section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

Analytics Programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information Retention

We retain all of the information that we collect until we no longer need the information to contact you, or you request to be removed from our systems.

Direct Marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Please see the "Your Rights" section below for more information regarding exercising your privacy rights related to direct marketing.

Your Rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

Access Rights
  • Right to Access: The right to access the personal information that we hold about you. (Applies to residents of the European Union and/or the European Economic Area, the United Kingdom, Canada, Australia and Quebec)
  • Data Portability: The right to receive the personal information that we hold about you in a portable and readily usable format. (Applies to residents of the European Union and/or the European Economic Area and the United Kingdom)
  • Data Transfer: The right to ask us to transmit your personal information to another provider, where technically feasible. (Applies to residents of the European Union and/or the European Economic Area and the United Kingdom)
Control Rights
  • Right to Amend: The right to request that we amend any information we have collected about you. (Applies to residents of the European Union and/or the European Economic Area, the United Kingdom, Canada, Australia and Quebec)
  • Withdraw Consent: The right to withdraw your consent to the processing of your personal information. (Applies to residents of the European Union and/or the European Economic Area, the United Kingdom, Canada and Quebec)
  • Restrict Processing: The right to request that we restrict the processing of your personal information. (Applies to residents of the European Union and/or the European Economic Area and the United Kingdom)
  • Right to Delete: The right to request that we delete some or all personal information we have collected about you. (Applies to residents of the European Union and/or the European Economic Area and the United Kingdom)
Complaint and Opt-Out Rights
  • Lodge Complaints: The right to lodge a complaint regarding our collection, sharing, and processing of your personal information. (Applies to residents of the European Union and/or the European Economic Area, the United Kingdom, Canada, Australia and Quebec)
  • Opt-Out of Direct Marketing: The right to opt out of the use of your personal information for direct marketing purposes. (Applies to residents of the European Union and/or the European Economic Area, the United Kingdom and Australia)
  • Opt-Out of Sales: The right to opt out of sales of your personal information. (Applies to residents of Nevada)
  • Anonymity/Pseudonym: The right to not have to identify yourself, or of using a pseudonym in certain circumstances. (Applies to residents of Australia)
  • Location Tracking: The right to opt out of tracking of your location. (Applies to residents of Quebec)
  • Profiling: The right to opt out of the use of your personal information for profiling purposes. (Applies to residents of Quebec, the European Union and/or the European Economic Area and the United Kingdom)
  • Automated Decision Making: The right to opt out of automated decision making purposes. (Applies to residents of Quebec, the European Union and/or the European Economic Area and the United Kingdom)

Exercising Your Rights

You may exercise the rights specified above by submitting a consumer request to:

Support Administration
support@dreamdeals.sg
6920 1773
50 Raffles Place, #30-01
Singapore 048623
https://dreamdeals.sg
Identity Verification

We will need to verify your identity prior to processing your request. To verify your identity, you will need to provide us with the following information:

  • Name
  • Email address

Please note: We may be unable to process your request if you do not provide us with the above information.

Response Timeline

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at:

Support Administration
support@dreamdeals.sg
6920 1773
50 Raffles Place, #30-01
Singapore 048623
https://dreamdeals.sg

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days).

If you are not satisfied with our response to your complaint, you may then lodge a complaint with:

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Support Administration
support@dreamdeals.sg
6920 1773
50 Raffles Place, #30-01
Singapore 048623
https://dreamdeals.sg

Location of Data Processing

All data processing activities undertaken by us take place in the United States.

Third-Party Websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track ("DNT") is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We may transfer your personal information for processing to the United States. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will not provide you with any notice when we make changes to this Privacy Policy.

Questions

If you have any questions about this Privacy Policy, please contact us at support@dreamdeals.sg.